Donation Refund Policy

The Organization takes the utmost care to process donations as per the instructions are given by our donors, online and offline. However, in case of an unlikely event of an erroneous donation or if the donor would like to cancel his donation, the Organization will respond to the donor within 30 working days of receiving a valid request for a refund from the donor. The timely refund of the donation will depend upon the type of credit card/banking instrument used during the transaction. The donor will have to send the Organization a written request for a refund within 1 day of making the donation to the Organization s official address or email ysdochitral@gmail.com along with payment receipt and person details necessary for initiating the refund.

 

Data Retention

We seek to retain Personal Information only as needed to fulfill the purposes as described in this Privacy Policy, unless a longer retention period is required by law or regulations.

 Other Disclosures

We may disclose information as required by law, when needed to protect our rights, privacy, safety, property, donors or users and as and when necessary to enforce our terms of services.

 Contact us

In case of any other query, doubt or clarification, you may reach us at ysdochitral@gmail.com or call us at 0943-480751.